Our hygiene technicians are skilled at identifying and eliminating contamination on all of your porcelain fixtures, including urinals, toilets and sinks. We strip them down, scrape them and scale them to remove any uric acid, mold and mildew. Then we apply that same meticulous attention-to-deail to other high-contact areas like faucet handles, flush handles, door knobs and stall latches, so you can be confident that all of the surfaces your patrons and employees are likely to touch have been sanitized by a skilled professional. We put urinal screens in place to keep trash from causing plumbing problems, and we replace them on a routine basis with fresh, sanitized and deodorized screens to maintain your restrooms' fresh appearance. Call (888-947-9191) or Email us today for more information.
Customers can speak to a live representative Monday-Friday, 7:30 am-4:30 pm. After regular business hours, calls are dispatched through a paging system, which reaches our Chemical Account Managers promptly. Calls come into our facility in St. Louis where they are transmitted through a comprehensive system. Our customer service representatives track the service calls with a computer program to make sure every call gets answered properly and efficiently. We also have a GPS System, which tracks the location of service vehicles and allows us to send the closest person to your facility, should you have an emergency call.
Our customers can be assured that we will offer a comprehensive, tailored training program that covers virtually all cleaning and sanitizing areas in their facilities.
At initial installation, we provided start-up employee training to familiarize everyone involved with both our products and dispensing systems. Warewash training includes our suggestions on scrapping, racking and storage techniques. In the laundry, we will train the proper sorting, loading and linen handling.
We support this with easy to read and understand wall charts and informational DVD's. We also assist our customers to be in compliance with OSHA's "Right To Know" program.
Also provided are regularly conduct inspections where we review pertienent safety equipment, and governmental regulations such as: Bloodborne Pathogen Training, Material Safety Data Sheets, Chemical Emergency Response Plan, etc.
Gateway ProClean has become an industry leader in providing emergency service 24 hours a day, 7 days a week, including holidays. We respond quickly to calls whenever emergency service may be needed, day or night. Our Service Program designates a trained Chemical Account Manager to each facility. All of our Chemical Account Managers are factory trained to work on dishmachine and beverage equipment. We inspect all equipment for quality of results, mechanical difficulties and operating efficiency to minimize breakdowns. All visits are properly documented on a ProClean service report for approval. We strongly believe in our superior service and offer a satisfaction guarantee.